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HALO Cloud FAQ

Do I have to purchase HALO Cloud for my HALOs to work?

The HALO is an intelligent sensor on the edge and works standalone. Therefore, the HALO Cloud is optional.

How many HALOs can be connected to the HALO Cloud?

An unlimited number of HALOs can be connected to the HALO Cloud.

How many simultaneous users can be connected to the HALO Cloud?

An unlimited number of users can be connected to the HALO Cloud.

Is HALO Cloud hosted in a public or private cloud?

HALO Cloud is a public cloud hosted by AWS that also offers end user tenancy per domain instance.

What kind of cyber security capabilities are in place?

Security features include:

  • HTTPS
  • OWASP.org penetreation testing
  • Username and password managed by AWS
  • Communication between HALO and HALO Cloud is token based to protect against spoofing
  • Multi-factor authentication

Can I store my own floor plans?

Yes, you can store your own floor plans on the interactive map. HALO Cloud supports .jpeg and .png formats.

What is the storage retention for HALO Cloud?

Sensor data for each HALO has a retention period of one year.

Are you able to download HALO sensor data locally?

Yes, you are able to download HALO sensor data locally.

How long does HALO Cloud activation take?

From receipt of order, HALO Cloud setup/activation takes up to 2 business days to activate your account.

Learn more about HALO IOT Smart Sensor

*HALO Smart Sensor is Patented.
**All information is subject to change without notice.

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